Terms and Conditions

Welcome to Live Blue Trading for online store. Terms and conditions stated below applies to all visitors and users of liveblue.com.my. You are bound by these terms and conditions if you’re on Live Blue Trading.

General

Live Blue Trading is totally committed to protecting the privacy of our site visitors and customers. The team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you

Privacy Policy

We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. Live Blue Trading uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

  • In the event that Live Blue Trading sells or buys any business or assets.
  • If Live Blue Trading or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Live Blue Trading, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Site Contents & Copyright

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by Live Blue Trading.

Comments and Feedbacks

All comments and feedbacks to Live Blue Trading will be remain liveblue.com.my.

User shall agree that there will be no comment(s) submitted to the liveblue.com.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.

Product Information

We cannot guarantee all actual products will be the same shown on the monitor as that is depending on the user monitor.

Newsletter

User shall agree that liveblue.com.my may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification

The user shall agree to defend, indemnify, and hold liveblue.com.my harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Link to other sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Any access link to third party sites is at your own liveblue.com.my will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site. Please check these policies before you submit any personal data to these websites.

Inaccuracy Information

From time to time, there may be information on liveblue.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability, and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice.

Termination

This agreement is effective unless and until either by the customer or liveblue.com.my. Customer may terminate this agreement at any time. However, Live Blue Trading may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Shipping and Installation Policy

Items in stock: 2-5 working days for Standard Delivery items.

  • We will only ship and install to addresses provided in the billing address or shipment address provided during your purchase.
  • Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.
  • We will not be liable in the event of an incorrect address is provided and goods are returned to us.
  • All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non- delivery of Your Order.

Refund Policy

If you cancel your order(s) before it ships from our warehouse, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at liveblue668@gmail.com.

Once the cancellation request is received, a full refund will be initiated. We would advise a cancellation request within 24 hours upon your order submission for a cancellation prior to goods shipment.

Goods are not eligible for a return if the following are applied:

  • Incorrect
  • Damaged
  • Change of order and cancellation of order

Your full refund will be issued once we have received and examined the returned goods at our return center. Once the returned goods fulfil our return policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:

  • Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 5-7 working days.
  • Credit card refunds services, refunds will be sent to the card-issuing bank.

 

 

The content of terms and conditions may be change, move, or delete at any time. Please note that Live Blue Trading have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Live Blue Trading will take immediate actions against the offender(s).